Troubleshooting

"The transmitter (unit on the wall) is beeping/ chirping/ squealing."

A beeping transmitter is typically a sign of compromised wire.

Check your transmitter first. Make sure all connections seem complete and there are no wires detached from either the transmitter or the surge protector (if you have one).

If there has been any work done in the yard (aeration, landscaping, construction, snowplowing, etc.) you need to check those areas for any exposed wires. We can send you a self-repair kit if you are able to visually locate both ends of the wire.

If you know there has been work done near the fence line (or the connector wire from the garage or house) but are unable to see any issues you need to call the office to schedule service.

WE MUST HAVE the transmitter beeping to locate the problem area(s). Understandably, the beeping is an irritation if left on for a long period of time. If you have a scheduled service call the transmitter must be plugged in and beeping when we arrive. If you plug it in the morning of your service call and the beeping has stopped, please call the office immediately to cancel your appointment. If we arrive for a scheduled service call and the transmitter is unplugged or not beeping you will not be charged a full repair fee but will still incur a trip charge.

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