Service & Upgrades

If you have determined through our Troubleshooting Guide that you need your wire repaired or your equipment serviced you can CONTACT US with your availability or call the office to schedule an appointment. Our office hours are 9am to 4pm Monday through Friday. Service hours are from 7am to 6pm Monday through Friday.

If it is necessary to schedule an on-site repair you will incur a service fee, which is payable at the time of service. We have varying fees based off of the service needed (line break, equipment service, mark yard, etc). We also have an Extended Service Contract [PDF] to ensure full protection with less maintenance costs.

Even if you weren't originally installed by Canine Containment or if you have relocated to the area with your equipment we are able to install and service any manufacturer's system.

If for any reason your equipment isn’t performing well for you (from our manufacturer or another) due to a problem with the collar or just a training issue we can upgrade you to the latest technology in dog fences. With the Trade-UP of your current equipment you can save on the new products. Transmitters that you can upgrade to are the ProTX and the ProPlus. Collars that you can upgrade to are the PLTL and the Pro280. Don’t ever throw away any non-working equipment. Call the office to see how much we can save you!